Shipping policy

Shipping speed is a very important thing with a new preemie,and we understand that! So we have tried to make it simple by offering Free Shipping on orders over $35.00. 

For smaller orders, we offer these economical options: USPS First Class (3-9 days depending on distance), UPS Ground, UPS 3 Day Select, and FedEx Ground.  

If you need a faster delivery or have a preferred method of shipping, please choose your desired method at the time of checkout. We offer USPS Priority, USPS Express (1-2 day delivery), plus several expedited choices from both UPS and FedEx. We do ship internationally to Canada and to many foreign countries via USPS international shipping options.

Please remember that your order must be processed, fulfilled, in some cases gift wrapped, then packed, labeled and picked up by the carrier of choice. We do our best to have your order on its way within 24 hours during the business week. Please keep in mind orders are printed and begin processing before 12PM Pacific. At that time, all orders ready to go are picked up by USPS, UPS or FedEx. Any orders placed after 1PM Pacific time may be processed, but usually won't be shipped until the next business day.

You will be notified by e-mail when your order ships, with a tracking number for your package. 

Please Note: Any order over $300 will be required to ship to the same address as the Billing address on the order. A signature will be required by the cardholder. We will call to verify the order and the credit card information will be verified. This is to protect both parties on fraudulent charges.

In a big hurry? Consider sending a Gift Certificate - always the right size and color and never too late to ship :)